Your security is of great importance to us and your information will never be passed to any third party.
Your name, address and email are held securely within the website as a record of the sale. The access to your information is restricted by passwords.
Payments are made using the secure transaction services of PayPal. Since this service is completely independent of us your credit card details are not divulged to us at any time.
chamapola.com is a site operated by Cybele Haim trading as Chamapola Ltd (“we” or “us”). Our email address is [email protected]
We allow access to our site on a temporary basis and we reserve the right to withdraw, restrict or change our site at any time and without notice. We will not be liable if for any reason our site is unavailable at any time or if the content is changed or out of date.
From time to time we may restrict access to some parts of our site, or our entire site, to users who have registered with us.
If at any time you choose, or you are provided with, a user identification code, password or any other piece of information as part of our security procedures, you must treat such information as confidential, and you must not disclose it to any third party.
We have the right to disable any user identification code or password, whether chosen by you or allocated by us, at any time, if in our opinion you have failed to comply with any of the provisions of these terms of use.
You must comply with the provisions of our Acceptable Use Policy when using our site.
You are responsible for making all arrangements necessary for you to have access to our site. It is your responsibility that anyone who accesses our site through your internet connection is aware of these terms and complies with them.
Please check this page regularly, as we may revise our terms of use and acceptable use policy at any time by amending this page or by provisions or notices published elsewhere on our site.
We aim to update our site regularly, and may change the content at any time. If the need arises, we may suspend access to our site, or close it indefinitely. Any of the material on our site may be out of date at any given time, and we are under no obligation to update such material.
We are the owner or the licensee of all intellectual property rights in our site and the material published on it. Those works are protected by copyright laws and treaties around the world. All such rights are reserved.
You must not use any part of the materials on our site for commercial purposes without a licence from us or our licensors. You may not reproduce in any format (including on another website) any part of our site (including content, images, designs, look and feel) without our prior written consent.
If, in our opinion, you are in breach of these provisions, your right to use our site will cease immediately and you must either return or destroy (as required by us) any copies of the materials you have made.
The contents of our site (including links to other sites and resources provided by third parties) are for information only, and we shall not be liable for any use of, or reliance on, such materials. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
Where our site contains links to other sites and resources provided by third parties, these links are provided for your information only. We have no control over the contents of those sites or resources, and accept no responsibility for them or for any loss or damage that may arise from your use of them.
We process information about you in accordance with our Privacy Policy. By using our site, you consent to such processing and you warrant that all data provided by you is accurate.
You may link to our home page only if you have first obtained our written consent and provided that you do so in a way that is fair and legal and does not damage our reputation or take advantage of it. We reserve the right to withdraw linking permission without notice.
The website from which you are linking must comply in all respects with our Acceptable Use Policy and must be owned by you.
You must not link in such a way as to suggest any form of association, approval or endorsement on our part where none exists.
Our site must not be framed on any other site, nor may you create a link to any part of our site other than the home page.
If you wish to make any use of material on our site other than that set out above, please address your request to [email protected]
You must not misuse our site by knowingly introducing viruses, trojans, worms, logic bombs or other material which is malicious or technologically harmful. You must not attempt to gain unauthorised access to our site, the server on which our site is stored or any server, computer or database connected to our site. You must not attack our site via a denial-of-service attack or a distributed denial-of service attack.
By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will cooperate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our site will cease immediately.
We will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of our site or to your downloading of any material posted on it, or on any website linked to it.
for any other loss or damage of any kind, however arising and whether caused by tort (including negligence), breach of contract or otherwise, even if foreseeable.
This does not affect any liability which cannot be excluded or limited under applicable law.
We exclude all liability for our actions taken in response to breaches of this Acceptable Use Policy. The responses described in this policy are not limited, and we may take any other action we reasonably deem appropriate.
You may use our site only for lawful purposes. You may not use our site:
If we at any time use our site to provide users with any interactive service, the following moderation provisions will apply:
Any breach of this acceptable use policy will be dealt with in the same way as breach of our terms of website use, and we reserve the right to take any other action we reasonably deem appropriate, including restricting your use of our site and/or taking legal action against you. We are not liable for any loss or damage caused by any breach of this acceptable use policy.
Making your booking, The party leader must be authorised to make the booking based on these booking conditions by all persons named on the booking and by their parent or guardian for all party members under 18 when the booking is made. The party leader is responsible for making all payments due. The party leader must be at least 18 when the booking is made. All bookings must be made online via the website. At the end of the booking process, you are asked to confirm that you have read and agree with our booking conditions. A booking reference will confirm your booking. We will reconfirm your booking by email. The confirmation is sent to the email address you enter/provide when making your booking. However, if you have spam filtering on your email account, our email might not reach you. Your email voucher will serve as proof of payment for attending your session. Please check your booking confirmation carefully as soon as you receive it. Contact us immediately if any information on the confirmation appears incorrect or incomplete.
Full payment is required at the time of booking.
It is your responsibility to read and understand our Cancellation Policy before booking Your session with us. If you need to cancel any session with Chamapola Ltd, cancellation fees will apply. All cancellations must be received in writing.
By subscribing to our newsletter you agree to receive emails from us. The aim of our newsletter service is to keep our customers and visitors updated about resources, blog articles, teaching resources, external resources and websites. The subscription to our newsletter service is not mandatory.
The frequency of the newsletter will be at most once per month.
We reserve the sole right to either modify or discontinue the newsletter, at any time with or without notice to you. We will not be liable to you or any third party should we exercise such right. Any new features that augment or enhance the then-current services on this site shall also be subject to these terms of use. We reserve the sole right to unsubscribe users/ visitors from our newsletter service without notice. We will do so with any subscriber we deem registered with fake data.
Upon registration, you will receive an email confirming your subscription. You have the right to remove yourself from the newsletter subscription list at any time. If at any time you wish to unsubscribe, there is a link at the bottom of this email, or any subsequent newsletter you receive. Alternatively, please email [email protected] to request to be removed from the subscription list.
Sophrology should never be used in place of orthodox medical care or medication. Always consult your doctor for medical care and diagnosis. Always advise your doctor or other healthcare professional (i.e. midwife or consultant) if you are receiving complementary therapy healthcare such as Sophrology.
The duration of the therapeutic process will depend on the type of difficulty or problem the client is facing. Some people prefer to work with an open contract, whereas other people prefer to work with a fixed number of sessions followed by a review. In all cases, every six sessions the therapist and client will review the therapeutic process together. This helps to assess whether the client’s needs are being met and, this will also help (if required) to carry out the necessary adjustments and/or establish new goals for the process.
Sessions take an hour. You are not tied into any commitment and you can end sessions at any time. If the therapist considers your requirements beyond her/ his competence, he/she reserves the right to terminate the contract, this will be discussed in the session and recommendations would be provided.
Payment must be made ahead of the session by bank transfer.
Receipts/invoices are available on request.
Sessions take an hour. You are not tied into any commitment and you can end sessions at any time. If the therapist considers your requirements beyond her/ his competence, he/she reserves the right to terminate the contract, this will be discussed in the session and recommendations would be provided.
If you fail to attend a session without any notice full payment for that session will be required before booking any further sessions.
If you need to cancel or re-schedule a session, please provide as much notice as possible by email at [email protected] or by phone at +44 (0) 7809774970
24 hours notice is required to cancel your therapeutic session without incurring a charge. If your appointment is on a Monday, please cancel on Friday. If less than 24 hours notice is provided, you will be charged half the cost of your session to cover the incurred costs.
The therapist will always aim to give the client as much notice as possible of any holidays, training workshops, conferences or illness that might prevent him from being available at the time/day of the scheduled session. In such cases the therapist will always aim to offer an alternative arrangement.
It is Your responsibility to read and understand our Cancellation Policy before booking Your session with us. If you need to cancel any session with Chamapola Ltd, cancellation fees will apply. All cancellations must be received in writing.
Your session and personal information are kept securely. Information but not names will be shared with the supervisor who is also a qualified Sophrologist and who regularly reviews the practice. Confidentiality will be broken if the therapist has concerns that you or anyone else is at risk. If this occurs it will be discussed in the session and recommendations will be discussed and documented in your notes.
There may be times when your information needs to be shared with 3rd parties. The therapist will explicitly ask for your consent before doing so and securely send it to 3rd parties.
As a holder of an ISF (International Sophrology Federation) accredited qualification in Sophrology, the therapist adheres to their Code of Ethics and Professional Conduct to ensure that you receive a professional and quality service.
We may collect personal data from children under the age of 13 where the child is using our Services. Where personal data is processed for children under the age of 13, we obtain parental consent where required by law.
There may be times when your information needs to be shared with 3rd parties. The therapist will explicitly ask for your consent before doing so and securely send it to 3rd parties.
As a holder of an ISF (International Sophrology Federation) accredited qualification in Sophrology, the therapist adheres to their Code of Ethics and Professional Conduct to ensure that you receive a professional and quality service.
Upon starting with Sophrology, basic personal information will be collected for contact and identification reasons. During the sessions, an anamnesis will be completed, and notes will be taken during sessions. These will include personal and sensitive details about your life. The assessment and notes are used solely for the delivery of the Sophrology session.
You have rights to the information I hold to verify the accuracy or ask for it to be supplemented, deleted, updated or corrected. You have the right to request a copy of the information I hold about you. If you would like a copy of some or all of your personal information, please email or write to the company via the contact details stated in this agreement. We will provide the information to you within 30 days. We want to ensure that your data is accurate and up to date. You may ask me to correct or remove information you think is inaccurate. You have a right to request the transfer of your data to another individual or company.
Your information is kept for the time necessary to provide the therapeutic service requested. However, outside of this, we will hold your details and session notes for seven years following the end of treatment to comply with legal obligations placed upon the therapist by our insurers. For more information, see Private Policy.
Information will be kept securely and confidentially in line with the data retention policy.
Check the Private Policy section for more information.
The following will not be tolerated:
– Violent, aggressive or intimidating behaviour.
– Sexist, racist, homophobic and other offensive language and behaviours.|
– Inappropriate sexual or lewd comments or advances, including the use of flirtatious language or behaviour.
– Verbal, psychological or emotional bullying.
– Referring to or sharing any inappropriate images or content.
You agree to:
– Respect others’ time by arriving punctually and staying for the entire session, where possible.
– Speak to your therapist with respect at all times.
– Never use drugs, alcohol or tobacco during a session
– You are responsible for keeping your therapist up to date with current contact details.
– When accessing a virtual service, please ensure the device you are using is fully charged and ensure to the best of your knowledge that no other calls will interrupt the session.
– Whilst therapy is generally recognised as beneficial this may not be so in every case, it depends largely on your own input and willingness to find and implement solutions to your problems.
Sophrology is not suitable for people with any of the following conditions:
You should not attend a session if you do suffer from one of the conditions detailed above. You also should not attend a session under the influence of recreational drugs or alcohol.
Any information or guidance we provide is not a substitute for the consultation, diagnosis, and/or medical treatment of your doctor or healthcare provider.
You must not rely on any information or guidance we provide you with as an alternative to medical advice from your doctor or healthcare provide and we expressly disclaim all responsibility, and shall have no liability, for any damages, loss, injury, or liability whatsoever suffered by you or any third party as a result of your reliance on any information or guidance we provide you with.
If you have any specific questions or concerns about any medical matter, you should consult your doctor or healthcare provider as soon as possible.
If you think you may be suffering from any medical condition, you should seek immediate medical attention from your healthcare provider. Do not delay seeking medical advice, disregard medical advice or discontinue medical treatment because of information or guidance we provide you with.
Nothing in this disclaimer will limit or exclude any liability that may not be limited or excluded by applicable law.
Should you have any reasons for a complaint, we will endeavour to resolve the issue and avoid any recurrence in the future. You can always contact us by clicking here or by using the following details:
Address: Chamapola Ltd, 74 Berkeley Street, G3 7AP Glasgow, UK
Email address: [email protected]
Telephone number: 0044 07809 774 970
Thank you.
Chamapola Limited is a company registered in Scotland with company number SC696260, whose registered office is 74 Berkeley Street, G3 7AP Glasgow, UK.
